We have some of your frequently asked questions answered here:
I'm having trouble registering. What's going on?
You are not alone. The registration tool can be a bit finicky at times, but we've found that the biggest challenge comes from the signature box at the bottom of the registration page. After checking the small box that notes that you agree to the above noted terms and conditions, you must also input an electronic signature in the big white box at the bottom of the page before moving on in the registration process. Many people have been missing this step. Once you've added your signature, you shouldn't have any problems going to the next page.
Do I have to be on a team to participate in the race?
Nope! You can participate as an individual too. You do not need to select a team on the registration page in order to register.
The team I want to be on isn't showing up when I register. Why not?
You will need to ensure that the same team name has been created under each particular race - the 5K walk, 5K run and the 10K run. If a team has been created under the 5K walk only, you will not be able to find it when you sign up to do the 5K run if it has not already been added. If you are having troubles, we can always add it for you, or ensure that you have been added to that team.
I am not a runner, but I still want to participate. What should I do?
This event is not just a run, but a walk too! You can sign up to do the 5K walk. All of the walkers will start behind the 10K and 5K runners. There will be several walkers, so you will have a sea of people to walk with! This event is also family friendly, so bring your kids to walk alongside you! But we do ask that you leave your furry friends at home.
I signed up for the 5K run, but I think I'll walk instead. Is this going to be a problem?
Not at all! Instead of starting with the runners, you will start with the walkers. Or, if you start running, you can always walk if you decide you need a break. There will be plenty of people doing this.
I can't make it to the actual race, but I still want to help out. What can I do?
If you can't make it to the race, but you still want to help out, you can do so by fundraising or making a donation. You can help us to reach our overall fundraising goal by doing so!
Are strollers allowed at the race? What about dogs or other pets?
Bring those little ones along, but we ask that you leave your pets at home.
When is packet pickup, and when can I get my T-shirt?
Packet pickup is scheduled for Friday, August 31 (the day before the race) from 2:00-7:00 PM at the Big River Running Company store location in South St. Louis City - 5352 Devonshire Avenue, St. Louis, MO 63109. You will also be able to pickup your T-shirts at this time. If you are unable to make it to packet pickup, you can also pickup your packet and T-shirt on race day. However, we do advise that you do so beforehand to eliminate large crowds on race day.
Can a friend pickup my race packet and T-shirt?
Are all race registrants guaranteed a T-shirt?
Unfortunately, no. Due to the high volume of race registrants, especially those that register as we get closer to the race, only those who have registered by August 17 are guaranteed a shirt in their selected size. Those that register after August 17 will likely still get a T-shirt, but it may not be in the size that they have chosen. We have to place our T-shirt order a few weeks before the race, and as we try our best to account for all of those late and day of registrants, we cannot order an excessive amount of extra T-shirts.
Can I register the day of the race?
There will be an opportunity to register on race day, but if you are able to register online beforehand, we highly encourage you to do so. If you are registering the day of the race, registration will begin promptly at 7:00 AM.
What can I do with all of my stuff and personal belongings on race day?
We will have a free bag check available for you that day.
What is the schedule like on race day?
Registration begins at 7:00 AM (this includes day-of registrants as well as those picking up their packets/T-shirts that did not pick these up during packet pickup), and the race will begin promptly at 8:00 AM. We will plan for our awards ceremony to begin between 9:30 - 10:00 AM.
What happens if it rains?
This event will take place rain or shine so be sure to plan accordingly!
Where should I park?
You can park anywhere in Tower Grove Park. The meeting place for the race will be at the Sons of Rest Pavilion, at the park entrance on Main and Grand. Ensure that you give yourself plenty of time to walk if need be. You can view a map of the park and course here.
How long do I have to fundraise?
You can continue to fundraise up until race day, however, only those donations made up until 5:00 PM on Friday, September 1 will count toward your overall fundraising goal for top fundraiser awards. Create your own, or team, fundraising page by clicking here. Make sense?
When is the last day that I can donate to the race?
As mentioned above, you can make donations up until race day, and you will even have the opportunity to make donations at the race if you choose. If you are making donations toward a fundraising team, though, only those donations made by 5:00 PM on Friday, August 31, the day before the race, will count toward their fundraising goals to qualify them for a prize.
When is the last day to sign up for the race online?
Online race registration will close on Thursday, August 30 at 9:00 AM. This is because we will need to have all registration information sent over to Big River Race Management so that they can get everything organized for our packet pickup on Friday, August 31. After Thursday at 9:00 AM, any additional race participants who have not yet signed up will need to arrive at Tower Grove Park at 7:00 AM on race day to sign up before the race begins.
Any other questions? Fill out our contact us form, and we will reply to you as quickly as possible!